Orders are processed Monday through Friday, excluding weekends and holidays.

Retail Orders: Please allow 2–5 business days for processing before shipment.
Wholesale Orders: Custom wholesale orders require 18–20 business days after your mockup has been approved before shipping.

Once your order ships, you’ll receive a shipping confirmation email with your tracking number. Please allow up to 24 hours for tracking updates after your shipping label has been created.

Please note that shipping carrier transit times are estimates and may vary. Solid Collection Cosmetics is not responsible for carrier-related shipping delays.

Browse the Solid Collection Cosmetics wholesale collection, select your product and quantity, then list your shade colors, how many you want of each shade, the original shade names, any new names, and your packaging color in the Instructions to Seller box before checkout. After purchasing, email us your logo and order number.

Wholesale samples are only available when the Wholesale Sampling option is listed on our website. Please check our website before ordering. If you do not see the sampling option available, samples are not being offered at that time.

Yes! At Solid Collection Cosmetics, you can select your products, shades, shade names, and available packaging colors. Your logo will be placed on the actual product and its packaging, giving your brand a complete and professional look.

The number of shades you can select depends on the product and quantity you order. Please review the product description to see how many shade options are included, then make sure the total quantity of all shades adds up to the quantity purchased. For example, if you order 20 products, the quantities listed for each shade must equal 20.

Solid Collection Cosmetics is not responsible for lost, stolen, damaged, or delayed packages once they have been accepted by the shipping carrier. Packages returned to us an undeliverable will be processed upon receipt, and store credit will be issued for eligible orders.

Standard U.S. Shipping: $22.00 (via USPS)

International Shipping: Starting at $35.00 (rates may vary based on destination and package weight)

International shipping rates and delivery times vary based on your location and will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees required by their country. 

Because all wholesale orders are customized specifically for your brand, Solid Collection Cosmetics does not offer refunds, returns, or exchanges. All sales are final.

International Shipping: Starting at $35.00 (rates may vary based on destination and package weight)

International shipping rates and delivery times vary based on your location and will be calculated at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees required by their country.